# Terms of service

> These terms govern your use of the Redactly website and API. By creating a key or sending a request, you agree to them.

Canonical: https://bitbanger.in/terms
Effective: 2026-10-26

## 1. The service

Redactly detects and redacts personal information in text, JSON, and CSV. Detection is probabilistic: the service returns entity spans with confidence scores, and you decide what threshold is appropriate for your use case.

## 2. Accounts and API keys

- You are responsible for keeping your API key confidential and for all requests made with it.
- Keys are shown once. If a key is lost, request a replacement; it cannot be recovered.
- Notify us promptly if you believe a key has been compromised so it can be revoked.

## 3. Acceptable use

You agree not to use the service to process data you are not lawfully entitled to process, to attempt to extract the underlying model, to resell raw API access without a written agreement, or to interfere with the availability of the service for others.

## 4. Plans and billing

Plans are billed monthly in advance. Published prices are in US dollars and exclude applicable taxes. You can cancel at any time; access continues to the end of the paid period. We do not provide refunds for partial periods unless required by law.

## 5. Availability

We aim to keep the API available continuously and will give notice of planned maintenance where practical. The free and self-serve tiers are provided without an uptime commitment. An SLA is available on the Scale plan.

## 6. Your data

You keep all rights to the content you submit. You grant us only the temporary right to process it in order to return a redacted result. We do not use submitted content to train models. See the privacy policy for details.

## 7. Intellectual property

The service, including its model configuration, documentation, and site content, remains our property. These terms do not transfer any ownership to you.

## 8. Disclaimers

The service is provided "as is". Automated detection can miss entities or flag text incorrectly. You are responsible for reviewing output before relying on it for a regulatory, legal, or clinical decision.

## 9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost profits or lost data. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.

## 10. Termination

You may stop using the service at any time. We may suspend or terminate access if these terms are breached or if required by law.

## 11. Changes

We may update these terms and will change the effective date above. Continued use after an update means you accept the revised terms.

## 12. Contact

- Email: albie.dev422@gmail.com
- Phone: +91 94074 59327

## Related

- [Home](https://bitbanger.in/)
- [Privacy policy](https://bitbanger.in/privacy)
- [Security and data handling](https://bitbanger.in/security)